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CONTACT RSRV
How can we help?
Whether you have a question about RSRV, a Dealer Partnership, an active transaction, or something else, we'll help you find the right next step.
START HERE
Find the right path first.
Choosing the right route gives RSRV the context to help more effectively.
An active transaction
If your question relates to an active Deal, sign in and contact RSRV from the Deal Room whenever possible so the team receives the relevant transaction context.
Private Client support
Find guidance for Listings, Wanted Requests, Offers, Proposals, payments, profiles, and common account questions.
Dealer Partner support
Find guidance for Dealer access, Inventory, Offers, Proposals, Deals, and common Dealer Partner questions.
Something else
For questions that do not relate to an active Deal or an existing Help Center answer, send RSRV a message below.
QUICK ANSWERS
You may not need to wait for a reply.
The RSRV Help Center covers Listings, Wanted Requests, Offers, Proposals, Deals, payments, profiles, Transaction Services, and common troubleshooting questions.
Listings and Wanted Requests
Understand the two complementary ways that vehicles and client intent appear in the marketplace.
Offers and Proposals
Learn the difference between responding to an available Listing and responding to a Wanted Request.
The Deal Room
Find guidance for the structured experience that follows when an opportunity progresses.
DEALER PARTNERS
Interested in becoming a Dealer Partner?
RSRV works with Dealer Partners who can bring credible inventory, sourcing capability, market knowledge, and a high standard of client service to the marketplace.
If you are interested in joining RSRV, start with the Dealer Partner experience rather than the general support form.
CONTACT RSRV
Still need us?
Send us a message and give us enough context to understand what you're trying to accomplish. We'll route your enquiry appropriately.