Resolve an Issue

How to recover from the wrong profile

Switch to the profile that matches the action you need to take, then return to the item.

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How to recover

Use the profile switcher in your account or workspace controls and choose your Private Client or Dealer Partner profile. RSRV updates the available navigation and actions for that workspace.

Choose the right context

Private Client activity includes personal Listings, Wanted Requests, and their related responses. Dealer Partner activity includes Dealer Inventory, Offers, and Proposals.

If the correct profile is unavailable, it may be pending approval or need RSRV assistance.

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Still need help?

Send RSRV a message and our team will help you find the right next step.